NEWS
Peacom Recognized for Empowering Telkomsel's Business Ecosystem
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MULTI-MESSAGING
CHANNEL PLATFORM
MULTI-MESSAGING
CHANNEL PLATFORM
Trusted by Tier 1 Telcos & Agrregators
Explore Peacom Solutions
Peacom is a carrier-grade, multi-channel messaging solution that supports Telcos in driving revenue transformation and enterprise digitalization into the ecosystem through advanced messaging channels like RCS, WhatsApp, Viber, and more.
Telecoms
White-label platform for Telcos to drive business messaging revenue transformation.
Learn moreAviation & Hospitality
Streamline operations with Check-in via Messages. Cross-sell and upsell effectively with a personalized tool.
Learn moreDigital Services
End-to-end transactions from selection to payment for a seamless in-message experience
Learn moreRetail & Ecommerce
Seamless shopping experience. Engage customers and drive CLV growth through messaging.
Learn moreGoogle & Telcos Partners
PRODUCT
Multi-channel Messaging Platform (MMP)
White-label platform for Telcos & Aggregators to drive business messaging monetization. The MMP with built-in ecosystem tools, portals, and APIs to maximize control and ease of use for rapid go-to-market.
Powered by Rich Business Messages
PRODUCTConversational Experience
Conversational Experience
Platform (CEP)
The CEP helps enterprises engage customers effectively through AI-driven chatbots and automated messaging. With Rich Business Messages (RBM) and multi-channel communication, businesses can boost engagement, increase sales, and enhance customer experience.
Onboarded Brands
Feature Usages & Case Studies
CASE STUDY
Reactivate Inactive Users
According to Quettra, apps lose 77% of Daily Active Users (DAUs) in 3 days and 90% in 30 days. Shopee faced a similar challenge with inactive users and disengaged past shoppers. To re-engage them, Peacom enabled Shopee to use Rich Business Messages (RBM), delivering personalized discount coupons via deeplinks directly within messages. This approach helped Shopee significantly reactivate a large number of inactive users.
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End-to-End Renewal in 3 Steps via Messaging
K+, Vietnam's No.1 satellite TV provider, struggled with declining package renewals as traditional channels lost effectiveness. Peacom introduced 'Retention in 3 steps via Rich Business Messages,' integrating with K+’s CRM to embed a seamless shopping flow into RBM. Customers could view offers, choose a package, and complete payment in just three clicks using various built-in options. This innovation boosted retention, enhanced engagement, and drove revenue growth for K+.
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FIRST IN THE WORLD: Revolutionizing Effortless Passenger Check-in via Rich Business Messages
Vietnam Airlines has partnered with Peacom to ease airport operations, enhance customer experience, and create a direct passenger interaction channel with Effortless Passenger Check-in powered by Rich Business Messages (RBM) like Google RCS, Viber, and iMessage. This seamless solution cuts check-in time from 30 minutes to 30 seconds via messages. Beyond check-in, RBM unlocks new revenue streams through upselling and cross-selling airline products directly within messages.
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